Privacy Policy
Last updated: 21 August 2026
RJ Consultancy Services takes your privacy seriously and is committed to protecting your personal information.
RJ Consultancy Services is a trading name of J&R Jones Ltd, a company registered in England and Wales.
Company number: 17126106
Registered office: 6 Lindlar Close, Shaftesbury, Dorset, SP7 8PS
Email: info@rjconsultservices.com
For the purposes of UK data protection law, J&R Jones Ltd is the data controller where we determine how and why your personal information is used.

1. Information We May Collect
Depending on how you contact or work with us, we may collect information including:
- Your name
- Business or company name
- Email address
- Billing information
- Information you provide when making an enquiry
- Information relating to services you request or purchase
- Appointment and consultation information
- Communications between you and RJ Consultancy Services
- Invoices, payment records and transaction information
- Business records you provide so that we can perform agreed services
- Technical information generated when you use our website, such as IP address, browser or device information and cookie data where applicable
When providing bookkeeping, administration, virtual assistance or other business support, we may also process personal information contained within records supplied or made accessible to us by our clients.

2. How We Use Your Information
We may use personal information to:
- Respond to enquiries
- Discuss your requirements
- Provide quotations or proposals
- Arrange and provide services
- Process payments
- Issue invoices and maintain accounting records
- Communicate with clients about ongoing work
- Provide bookkeeping, administrative, virtual assistance and consultancy services
- Manage our relationship with clients
- Maintain appropriate business and financial records
- Meet our legal, regulatory, tax and accounting obligations
- Protect our business and website against misuse or security threats
We do not currently use your information to send marketing newsletters or promotional email campaigns.

3. Our Lawful Bases
We only process personal information where we have a lawful basis for doing so.
Depending on the circumstances, these may include:
- Contract – where processing is necessary to take steps at your request before entering into an agreement or to provide services under an agreement with you.
- Legal obligation – where we need to retain or process information to comply with legal, accounting, tax or regulatory requirements.
- Legitimate interests – where processing is reasonably necessary to operate and protect our business, communicate with business contacts, manage client relationships or improve our services, provided those interests are not overridden by your rights.
Where another lawful basis or additional condition is required for a particular type of information, we will ensure an appropriate basis is identified before processing it.

4. Client Data and Business Records
Some RJ Consultancy Services assignments may require access to information belonging to our clients, including bookkeeping records, customer or supplier information, employee information, CRM records, emails or other business data.
Depending on the circumstances, J&R Jones Ltd may process this information on behalf of a client and under their instructions.
Where we act as a data processor, the client remains responsible for determining the purposes and means of processing and we will process the relevant information only as required to provide the agreed services and in accordance with applicable data protection requirements.
Appropriate confidentiality and data-processing provisions may also form part of our client agreement.

5. Payments
Initial payments may be processed through Wix and its associated payment services.
Payment providers may collect and process information required to complete your transaction. Their processing of your information may also be governed by their own privacy policies and terms.
RJ Consultancy Services does not need to receive or retain your complete payment-card details where these are processed directly by the payment provider.
Additional services may subsequently be invoiced directly by J&R Jones Ltd trading as RJ Consultancy Services.

6. Sharing Your Information
We do not sell personal information.
Where necessary, information may be shared with trusted organisations or service providers that help us operate our business, such as:
- Website and hosting providers
- Payment processors
- Accounting and bookkeeping software providers
- Email and cloud-storage providers
- IT and software providers
- Professional advisers
- HMRC or other public authorities where legally required
- Trusted freelancers or subcontractors where their involvement is necessary to provide an agreed service
We will only share information where there is a legitimate business or legal reason for doing so and will take appropriate steps to protect confidential information.
Where freelancers or subcontractors require access to client information, access should be limited to what is reasonably necessary for the work they are undertaking.

7. International Data Transfers
Some technology, cloud, payment or software providers we use may process or store information outside the UK.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate protections required by applicable UK data protection law are in place.

8. How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting and regulatory requirements.
Retention periods vary depending on the type of information and the nature of our relationship with you.
Financial, accounting and transaction records may need to be retained for longer periods where required by law.
Information that is no longer required will be securely deleted or disposed of where reasonably practicable.

9. Keeping Your Information Secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, disclosure or alteration.
Access to client information is limited to those who reasonably require it to perform their work.
No method of electronic transmission or storage can be guaranteed to be completely secure, but we take appropriate precautions having regard to the nature of the information we process.

10. Your Data Protection Rights
Depending on the circumstances and the lawful basis being relied upon, UK data protection law may give you rights including the right to:
- Request access to personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request deletion of your personal information in certain circumstances
- Request restriction of processing in certain circumstances
- Object to certain processing
- Request transfer of certain information where applicable
- Withdraw consent where processing is based on consent
Not all rights apply in every circumstance.
To exercise your rights, please contact:
info@rjconsultservices.com
We may need to verify your identity before fulfilling certain requests.

11. Cookies
Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website.
Additional cookies may be used by Wix or integrated services for purposes such as analytics or functionality.
Where consent is legally required for non-essential cookies, these should not be activated until the appropriate consent has been obtained.
Further information is available in our Cookie Policy.

12. Third-Party Websites
Our website may contain links to third-party websites or services.
RJ Consultancy Services is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy information provided by the relevant organisation before providing personal information.

13. Children
RJ Consultancy Services provides professional business services and our website and services are not intended for children.
We do not knowingly seek to collect personal information directly from children through this website.

14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or legal requirements.
The latest version will be published on this website with the date of the most recent update.

15. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
RJ Consultancy Services
A trading name of J&R Jones Ltd
6 Lindlar Close
Shaftesbury
Dorset
SP7 8PS
Email: info@rjconsultservices.com

16. Complaints
If you have concerns about how we handle your personal information, please contact us first so that we have an opportunity to investigate and respond.
You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator.
Further information about your data protection rights and how to make a complaint is available from the Information Commissioner's Office.